![]() Please don’t include personal, political, ethical, or religious commentary. The most helpful contributions are detailed and help others make better decisions. They are also applicable regardless of the sentiment of the comment.Ĭontributions should be travel related. These guidelines and standards aim to keep the content on relevant and family-friendly without limiting expression of strong opinions. We sometimes show external review scores from other well-known travel websites. If you like, you can sort and/or filter them (by time of year, review score, etc.). When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.Īn Accommodation may choose to reply to a review. Any violation of our review guidelines.if the writer is claiming to be someone else) Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence.emails, phone numbers or credit card info) Personal or sensitive information (e.g.However, we won’t display any review that includes or refers to (among other things): ![]() Ideally, we would publish every review we receive, whether positive or negative. If we find any, we delete them and, if necessary, take action against whoever is responsible.Īnyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. To edit a review you’ve already submitted, please contact our Customer Service team. You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. You can update your contact details at any time by emailing or change your mind by clicking “unsubscribe” in any email you receive from us.Each review score is between 1-10. Any information processed for contacts based in the EU will not be transferred outside the EU. ![]() We may also process your information for legitimate reasons associated with your use or ownership of an Aston Martin car, for reasons concerning information or network security, to defend or pursue legal rights or to meet regulatory requirements. Ltd, Aston Martin Japan Limited, Aston Martin Asia Pacific PTE Limited, Aston Martin MENA Limited and your chosen Aston Martin Franchised Dealer. “We” includes Aston Martin Lagonda Limited, Aston Martin Lagonda of Europe GmbH, Aston Martin Lagonda of North America Inc., Aston Martin Lagonda (China) Automobile Distribution Co. We will never sell your data, will keep your details secure and will never share your data with third parties for marketing purposes.
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